RF Construction Services LLC — Terms & Conditions
Last Updated: February 25, 2026
These Terms & Conditions (“Terms”) govern your access to and use of our websites, online forms, chat, and related online services (collectively, the “Site”), and any requests for estimates, scheduling, or services made through the Site. By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1) Who We Are / Contact
RF Construction Services LLC (including “RF,” “we,” “us,” or “our”) provides restoration and home improvement services.
Address: 658 E 80th St, Brooklyn, NY 11236
Phone: (347) 472-0959
Email: info@rfconstructionservices.com
Hours: 9:00 AM – 7:00 PM (EST) • 24-hr Emergency Service
2) Service Area & Services
Our service area and service offerings may vary based on staff availability, project conditions, and scheduling capacity. We reserve the right to decline or discontinue service for any reason permitted by law (including safety concerns, unsafe site conditions, or non-payment).
3) Estimates, Scope of Work, and Change Orders
Any estimate (written or verbal) is based on conditions visible and known at the time of inspection and the information you provide.
Restoration and construction projects may involve hidden conditions (behind walls, under floors, ceilings, etc.). If additional work is required, we may issue a change order with revised scope, cost, and/or timeline.
You agree that photos, measurements, and descriptions you provide must be accurate. If information is incomplete or inaccurate, pricing and schedule may change.
4) Scheduling, Site Access, Utilities, and Job Readiness
You agree to provide:
Reasonable access to the property/work area during scheduled times;
A safe work environment (including pets secured and hazards disclosed);
Reasonable access to utilities (water/electric) when needed to perform services.
If unsafe, hazardous, or otherwise unsuitable conditions are discovered, we may pause work until conditions are corrected.
5) Payments, Deposits, and Fees
Payment terms are provided in your estimate, invoice, contract, or work authorization. You agree to pay according to those terms, including any required deposits and progress/final payments.
If your balance is past due, we may take any lawful steps to collect payment, including suspension of work until the account is current, and pursuing collections or legal remedies as allowed by applicable law.
6) Cancellations, Rescheduling, and No-Shows
If you schedule an appointment (inspection, estimate, or work start) and cancel late, reschedule repeatedly, or fail to provide access, we may charge a reasonable trip, cancellation, or rescheduling fee if disclosed at booking and permitted by law.
7) Emergency Services Authorization
For emergency mitigation (e.g., water extraction, containment, drying setup, safety stabilization), you authorize us to take reasonable steps to reduce further damage and stabilize conditions. Emergency work is time-sensitive; scope may evolve as conditions become clear.
8) Insurance-Related Work
If insurance may apply:
You are responsible for understanding your policy, coverage, deductibles, and claim requirements.
Any assistance we provide with documentation is not a guarantee of coverage or payment by your insurer.
You remain responsible for all amounts due under your agreement with us, regardless of insurance status, claim outcome, or insurer payment timing.
9) Communications & Consent (SMS, Voice, WhatsApp, Chat, Email, Paper Mail)
By providing your contact information and/or communicating with us, you agree we may contact you using the methods below for service-related purposes (e.g., estimates, scheduling, project updates, invoices, and support). Where required by law, we will obtain and document appropriate consent.
A) SMS/Text Messaging
If you opt in to receive text messages from us, you consent to receive SMS/MMS messages at the mobile number you provide.
Typical message types: appointment confirmations/reminders, project updates, estimates/invoices, customer support, and (if you separately opt in) promotions.
Disclosures:
Message frequency: Varies.
Message & data rates: May apply.
Opt out: Reply STOP to opt out of texts.
Help: Reply HELP for help.
Consent not required for purchase: Your consent to receive texts is not a condition of purchase.
We may use service providers to deliver messages. Standard carrier and platform limitations may apply. We are not responsible for delayed or undelivered messages.
B) Voice Calls (including prerecorded/automated where permitted)
We may call you to coordinate estimates, scheduling, service, and support. Where required, we will obtain appropriate consent for autodialed or prerecorded calls. You can request to limit non-essential calls by contacting us.
C) WhatsApp Messaging
If you contact us via WhatsApp or choose WhatsApp as a communication method, you consent to receive messages in that thread for service coordination and support. You can opt out by asking us to stop messaging you on WhatsApp and/or using WhatsApp features (mute/block).
D) Website Chat / Live Chat
If you use our website chat, we may follow up through chat, SMS, phone, or email using the information you provide and your preferences (and consent where required). Chat transcripts may be stored for quality, training, documentation, and dispute resolution.
E) Email
If you provide your email, we may email you about estimates, invoices, project updates, and support. Marketing emails (if any) will include an unsubscribe method.
F) Paper Mail
We may send paper mail for invoices, notices, and service documentation.
G) Your Preferences / Revoking Consent
You can request communication preference changes at any time by calling or emailing us. If you opt out of certain communication methods, you acknowledge it may limit our ability to provide real-time updates (for example, reminders or scheduling changes).
10) Mechanic’s Lien Rights (Important Notice)
If you fail to pay amounts due, you acknowledge and agree that we may have the right to file a mechanic’s lien (or similar construction lien) against the property improved by our labor, services, and/or materials, to the extent permitted by applicable law.
Filing a lien is a legal remedy used to secure payment for work performed and materials supplied.
You agree to cooperate in providing information reasonably required for lawful notice and lien filings (for example: property owner name, project address, and other required details).
We do not waive any lien rights unless we sign a written waiver expressly stating the rights being waived.
Any lien release, if required, will be handled in accordance with applicable law and may require cleared funds/payment confirmation.
Nothing in these Terms prevents us from pursuing any other lawful remedies for non-payment.
11) Privacy
Your use of the Site is also subject to our Privacy Policy. If a separate Privacy Policy is posted on the Site, it is incorporated into these Terms by reference.
12) Website Content, Intellectual Property, and Acceptable Use
All Site content (text, images, logos, designs) is owned by us or used with permission and is protected by intellectual property laws. You may not copy, reproduce, scrape, republish, or exploit Site content without written permission.
You agree not to misuse the Site, attempt unauthorized access, introduce malware, or interfere with Site operations.
13) Third-Party Links and Platforms
The Site may link to third-party sites or services (payments, maps, social platforms, etc.). We do not control third parties and are not responsible for their content, privacy practices, or availability.
14) Disclaimers
The Site is provided “as is” and “as available.”
Project outcomes can vary due to site conditions, material availability, weather, building conditions, and other factors outside our control.
General educational content (if any) is for information only and is not engineering, legal, medical, or financial advice.
15) Limitation of Liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or services. Our total liability for any claim will not exceed the amount you paid to us for the specific service giving rise to the claim, unless applicable law requires otherwise.
16) Indemnification
You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable attorney fees) arising from your misuse of the Site, your violation of these Terms, or your violation of any law or third-party rights.
17) Governing Law and Venue
These Terms are governed by the laws of the State of New York (without regard to conflict-of-law rules). Any dispute will be brought in the appropriate state or federal courts located in New York, unless applicable law requires otherwise.
18) Changes to These Terms
We may update these Terms at any time. The “Last Updated” date will reflect the most recent changes. Continued use of the Site after changes means you accept the updated Terms.
19) Contact Us
RF Construction Services LLC
658 E 80th St, Brooklyn, NY 11236
(347) 472-0959